88h8 Banking: Deposits, Withdrawals and Wallet Management
Your Nagad, Rocket, and Upay payment routes sit inside your 88h8 account area, where deposits go in and withdrawals come back to the same wallet you registered. Access depends on your local law and eligible region.
Adding money to your account starts at the deposit counter inside your signed-in area. We support Nagad, Rocket, and Upay as local wallet routes — choose the one your phone number is registered with for a direct match. Open the deposit tab, pick your wallet, enter the amount shown within the field limits your account displays, then confirm from your wallet app. Your balance updates once the transaction clears on our end. If the deposit counter shows a reference number, keep it — you may need it if you contact support about that transaction. Do not close the confirmation screen before it finishes loading.
Open the Deposit Counter
Log in and navigate to the banking or wallet section of your account. The deposit tab is visible from your account dashboard once you are signed in.
Choose Your Local Wallet
Select Nagad, Rocket, or Upay from the available options. Pick whichever wallet matches the mobile number you used when registering your account.
Enter the Amount and Confirm
Type the amount within the limits shown on screen. Follow any instructions your wallet app displays to complete the authorisation step on your phone.
Check Your Account Balance
Once the payment goes through, your 88h8 account balance reflects the deposit. If it does not update within the window shown, use the transaction reference to contact support.
WITHDRAW FUNDS
Send Your Balance Back to Your Wallet
Withdrawals move your available 88h8 balance to the local wallet you choose at checkout. Open the withdrawal section from your account area and confirm which wallet you want to receive the funds — Nagad, Rocket, or Upay. The wallet must be verified against your account before a withdrawal can process; if that step is not done, the withdrawal screen will show you what is needed. Enter only what is available in your withdrawable balance, not your total account balance, as the two figures can differ if a portion is held in a pending state. Keep the withdrawal reference number shown on the confirmation screen. Our support team can trace any delayed transaction using that reference.
Open the Withdrawal Tab
Go to the banking section while signed in. Select withdrawal and confirm the wallet destination — it must match the verified wallet on your account record.
Enter the Withdrawal Amount
Use the withdrawable balance figure, not your total balance. The field shows the amount available to send back to your wallet at that moment.
Complete the Verification Step
Follow any identity or wallet-ownership confirmation step shown on screen. This is set by your account status — the screen will tell you what is required.
Save Your Reference Number
Note the reference number on the confirmation page. If your withdrawal takes longer than the window displayed, share this reference when you reach support.
ACCOUNT VERIFICATION
Account Checks and Identity Steps
Before you can move money in or out, your account may need to pass a verification step. What that step involves depends entirely on what your account area shows — we do not ask for the same documents from every account, and the screen inside your signed-in area is the only accurate source. Open the verification or identity section from your account menu and follow only the fields that appear there. Some accounts complete this during the first deposit flow; others are prompted later. If a section is greyed out or marked complete, you have already cleared it. Do not send documents through chat or email unless the support team specifically asks — the account area form is the correct route. Verification status is shown in your account profile once the check is processed.
Locate the Verification Section
Find the identity or account verification tab inside your signed-in account area. The fields shown there reflect exactly what your account currently needs — nothing more.
Follow the On-Screen Fields
Complete only what the form requests. Do not add extra documents or information beyond what the fields ask for, as this can slow the review.
Wait for the Status Update
Once submitted, verification status appears in your account profile. The timeline depends on the review queue at the time you submit — check your profile rather than resubmitting.
Contact Support If a Step Is Unclear
If a field or instruction in the verification section is unclear, reach our support team through the contact route shown in your account. They can clarify without you needing to guess.
LOCAL PAYMENT METHODS
Wallets We Accept for Bangladesh
Your 88h8 account works with the local mobile wallets most used in Bangladesh. Each option is available in the deposit and withdrawal screens inside your signed-in area.
Nagad
Deposit and withdraw directly through your Nagad wallet. Use the mobile number registered to your Nagad account when entering details.
Rocket
Rocket is available for both deposits and withdrawals. Confirm your Rocket wallet number matches the one on your 88h8 account before submitting.
Upay
Upay transfers connect through the standard wallet flow. Select Upay from the payment screen and follow the steps shown in your account area.
TRANSACTION RECORDS
Match Your Wallet History to Your 88h8 Account
Every deposit and withdrawal generates a record on both sides — your mobile wallet and your 88h8 account history. Checking both together is the fastest way to confirm a transaction went through or to identify where a delay sits.
Reference Numbers
Each transaction in your 88h8 account history carries a reference number. Your Nagad, Rocket, or Upay app shows a matching transaction ID on its end. Keep both when a transaction is in progress.
Status Labels
Account history shows status labels such as pending, processing, or completed. A pending label means the transaction has not settled yet — wait for the window shown before contacting support.
Account History Screen
Open the transaction history section inside your signed-in account. Filter by date or type to find a specific deposit or withdrawal without scrolling through unrelated entries.
Evidence to Keep
Screenshot the confirmation screen immediately after a deposit or withdrawal. If you contact support about a delayed transaction, having the reference number and the confirmation screenshot shortens the resolution time.
ACCOUNT SAFEGUARDS
How We Protect Your Banking Activity
We apply account-level controls to every deposit and withdrawal to reduce the chance of an unrecognised transaction reaching your balance or your wallet.
Domain Check
Always access 88h8 through 88h8. Bookmark the address rather than following links in messages. A mismatched domain in your browser bar is a sign you are not on our platform.
Identity Verification
Wallet ownership checks during withdrawals confirm that funds go back to the account holder. These steps appear in your account area and are set by your account profile, not applied uniformly.
Wallet Ownership Confirmation
We match the withdrawal wallet to the one registered on your account. If your wallet number has changed, update it through the account settings before requesting a withdrawal.
Support Contact Route
If you see a transaction on your account history that you do not recognise, contact us through the support route shown inside your signed-in account area. Do not share account credentials over any chat channel.
COMMON QUESTIONS
Banking Questions We Hear Most
These are the questions we see regularly about deposits, withdrawals, and account verification at 88h8.
Which local wallets can I use to deposit at 88h8?
Nagad, Rocket, and Upay are the local wallet options available in the deposit screen. Choose the wallet linked to the mobile number you registered your 88h8 account with for a smooth match.
How do I know if my deposit has reached my 88h8 balance?
Your account balance updates once the transaction clears. Check the transaction history screen inside your signed-in area. If the status shows pending, allow the window displayed before reaching out to support.
What happens if my withdrawal does not arrive in my Nagad or Rocket wallet?
Open your 88h8 transaction history and note the reference number for that withdrawal. Contact support through the route shown in your account area and share the reference — they can trace it from there.
Does my withdrawal wallet need to match my deposit wallet?
Your withdrawal destination should match the verified wallet on your account record. If you deposited via Nagad but want to withdraw to Rocket, check whether your account settings allow a different withdrawal wallet before submitting.
What documents does account verification require at 88h8?
The verification screen inside your signed-in account shows exactly what your account needs. Requirements vary by account status. Follow only the fields shown there — do not send documents through chat unless support specifically requests it.
Is there a minimum amount I need to deposit before I can withdraw?
Any deposit or withdrawal minimum is displayed in the relevant field inside your account area at the time you make the transaction. We do not publish a fixed figure here as account conditions can vary.