Casino / Mobile
88h8 collects only the account and transaction data needed to run your session, process your Nagad, Rocket or Upay wallet activity, and keep your records accurate. Access to this platform depends on your local law and eligible regions.
This policy sets out what personal data we collect when you open an account, log in, or carry out a transaction on 88h8. The data we hold includes your registered name, contact details, device identifiers, and a record of wallet interactions made through Nagad, Rocket or Upay. We collect this data because it is needed to verify your account, process your wallet transfers, and respond to any support request you raise. We do not sell your personal information to third parties for their own marketing use. Data may be shared with payment processors — specifically those operating Nagad, Rocket and Upay rails — only to the extent required to complete a transaction you initiate. We also retain session and device logs to detect unusual access patterns on your account; these logs are not used for purposes unrelated to account security or service delivery. Retention periods apply: active account data is held while your account remains open. Where you close your account, we retain only the minimum records required by applicable law in your jurisdiction. Eligibility to hold an account and the rights available to you under this policy both depend on your local law and the eligible regions in which this service operates.
Not every interaction with 88h8 falls under the same data rules. Understanding what this policy covers — and what sits outside it — helps you make clear decisions about your account and the information attached to it. Use the breakdown below as a reference point before raising a data query with our support team.
Login activity, session records and account profile fields are all within scope. We hold these details to keep your account functional and to respond to access issues you report through the support route.
Deposits and withdrawals processed through Nagad, Rocket or Upay generate transaction records that are covered by this policy. These records stay linked to your account for the retention period required by law.
General page views and lobby navigation may be captured in aggregate analytics. This does not identify you personally and falls within scope only as anonymised usage data, not as individually linked records.
Links that take you away from 88h8 — including external payment portals or third-party game providers — fall outside the scope of this policy. Those services run under their own data terms, which we do not control.
You have several concrete actions available to you regarding the personal data we hold. These are not abstract entitlements — each one has a process you can follow through your account or by contacting support directly. First, you can review the profile information stored against your account at any time by opening the account settings page once logged in. Second, if any detail — such as a registered contact number or wallet identifier — is wrong, you can submit a correction request through the support route described in the contact section below. Third, you can ask what categories of data we hold on you by sending a written query to our published support address; we will respond with a summary of the record types linked to your account. Fourth, if you believe data is being held beyond the retention period that applies in your region, you can raise this as a formal question. The action you need, and whether it is available to you, depends on your local law and the eligible region in which your account was opened.
Open the account settings page while logged in to see the profile fields we hold. Name, contact details and wallet identifiers are visible there.
If a stored detail is wrong, raise a correction request through the support contact route. Include your account reference and the field you need corrected.
Send a written query to our support address asking for a summary of the data categories linked to your account. We will respond based on what our records show.
If you think data is held longer than your local law allows, raise it as a formal question. The outcome depends on applicable law and your eligible region.
If you have a question about your data, want to submit a correction or need to raise a formal policy concern, use the contact routes below. We do not publish response time commitments here; what we can confirm is that each route is monitored and that queries referencing your account number are handled with account-level context available.
Open the live chat widget from any page on 88h8 while logged in. State that your query relates to a privacy or data matter so it is routed to the right team.
Send your written data query or correction request to the support email address published in the Contact section of the site. Include your registered account reference.
The Help section accessible from your logged-in account menu contains a form for policy-related questions. Use this route if your query is tied to a specific transaction record or wallet entry.
The four points below describe the main areas of our data handling practice. They are not a full legal disclosure — read the complete policy text for that — but they cover the areas most likely to affect your account decisions.
We use cookies to keep your session active and to recognise your device on return visits. You can manage cookie preferences through your browser settings. Disabling all cookies may affect how the account login flow works on your device.
Login activity and unusual access patterns are monitored at the account level. If something does not match your normal session behaviour, you may be asked to verify your identity before the session continues. This is a protective step, not a data collection exercise.
Active account data is held for as long as your account remains open. When an account is closed, we retain only what local law in your jurisdiction requires. You can ask about the retention period that applies to your account by contacting support.
If you want to update a consent choice, withdraw a previously given permission, or ask about how a specific data type is used, contact us through the live chat or email route. Changes that depend on legal basis may not always be possible, but we will explain the position clearly.
The answers below address the specific questions that come up most often when you review how your account data is managed. If your question is not listed, reach out through the live chat or email route.
We collect the details you provide at registration — name, contact information, and wallet identifiers such as your Nagad or Rocket number — plus session and device data generated when you log in. We hold only what is needed to run your account and process your transactions.
Wallet data is shared only with the payment processor operating that rail, and only to complete a transaction you have initiated. It is not passed to third parties for marketing or any purpose unrelated to your transaction. This applies equally to Rocket, Nagad and Upay activity.
Log in and open your account settings page. The profile fields stored against your account are visible there. If you need a fuller summary of data categories we hold, send a written request to our support email address with your account reference included.
Yes. Raise a correction request through the live chat or the account help form. Include your account reference and identify the specific field that needs changing. Our team will review the request and confirm the outcome once the correction has been processed.
Once your account is closed, we retain only the minimum data that applicable law in your jurisdiction requires. The exact retention period depends on local law and your eligible region. Contact support if you want to know what applies to your account specifically.
No. When you follow a link that takes you away from 88h8 — including external payment portals or third-party content — their own data terms apply. We do not control those services. Check their published terms directly before sharing any personal information with them.