Casino / Mobile
These terms set out the rules that govern your use of 88h8 — including how your account is opened, how transactions through Nagad, Rocket and Upay are handled, and what obligations apply on both sides. Access to 88h8 depends on your local law and eligible region; by using this platform you confirm you have read and accept what follows.
These terms form the full agreement between you and 88h8 for any activity carried out through this platform. They apply from the moment you create an account and remain in effect for as long as that account exists. We may update these terms when our services change or when applicable rules require it; any material update will be communicated through a notice in your account area or at the point of next login. Continuing to use the platform after a notice constitutes acceptance of the revised terms. Wallet activity through Nagad, Rocket and Upay falls under both these terms and the separate terms of each payment provider. Where those terms conflict, the payment provider's terms govern the transfer itself, while ours govern what happens to funds once they reach your 88h8 account balance. Transaction records are accessible from your account history at any time. If you believe a record is incorrect, contact our support team using the routes listed in the Support section of this page. Availability of any feature or transaction method depends on your location and whether your region is eligible under local law.
Understanding the scope of these terms helps you know exactly which actions and services they address. Some areas — like third-party payment processors — operate under their own separate agreements, and we want that boundary to be clear before any question arises.
These terms apply fully to account registration, login, session activity and any change you make to your account profile or password. Steps shown in your account settings are the authoritative instructions for any account-level action.
Deposits and withdrawals processed through Nagad, Rocket and Upay fall within these terms once funds are credited to your 88h8 balance. The transfer leg between your mobile wallet and our platform is governed by the relevant wallet provider's own terms.
Game content, promotional notices, lobby pages and any materials published directly on 88h8 are covered by these terms. We retain all rights to that content; you may use it only for personal, non-commercial account activity.
External links, third-party applications or tools you connect to your device independently are not governed by these terms. We are not responsible for the terms, privacy practices or service levels of any third party outside the 88h8 platform.
These terms are not only obligations — they also define what you are entitled to do and request. You have the right to review any transaction record in your account history at any time without needing to contact support. If a record appears incorrect, you can raise a dispute directly through the support route listed on this page and we will investigate within a reasonable period. Where your personal account details change — such as a linked Nagad or Rocket number — you can update them through the account settings fields; follow the verification instructions shown there. If you want a summary of what data we hold linked to your account, submit a written request via our support channel and we will respond with the relevant details. You also have the right to request account closure at any time; any remaining balance will be processed according to the withdrawal steps visible in your account before closure is confirmed.
Your full transaction history is visible inside your account at any time. No support request is needed to access it — log in and open the history tab.
Update a linked Nagad, Rocket or Upay number through account settings. Follow the verification fields shown there; changes take effect once the on-screen confirmation is displayed.
If any clause is unclear or you believe it has been applied incorrectly to your account, contact support using the routes in the Support section below. Include your account reference so we can respond specifically.
Submit a closure request via support. Any remaining balance must be withdrawn first using the steps shown in your wallet area before the closure process is completed.
If a clause in these terms raises a question about your account, the routes below are the published ways to reach us. Use the channel that works best for your situation — all routes are staffed and monitored through the same team.
Open the chat icon on any 88h8 page while you are logged in. Type your account reference and the specific clause or transaction you are querying. The agent will pull up your record directly.
Send a written query to the support address listed in your account's Help section. Include your registered mobile number and a clear description of the terms question or transaction dispute you are raising.
The Help section inside your logged-in account lists policy documents, common terms questions and a contact form. Use the form if you need a written record of your query and our response.
These terms sit alongside our data handling and account security practices. Knowing how we manage that side of things helps you use your account with a clear understanding of what we do and do not hold.
We retain account registration data, transaction records linked to Nagad, Rocket and Upay, and session logs for as long as your account is active and for any period required by applicable rules. You can request a summary via our support email at any time.
We use session cookies to keep you logged in and to remember your preferences between visits. You can manage cookie settings in your browser; disabling all cookies may affect how certain account pages load and function.
Your account password and any linked wallet credentials are your responsibility to keep private. If you suspect unauthorised access, use the password reset route on the login page immediately and then contact our live chat to flag the account.
If you believe a specific term should be reviewed in light of a change in your circumstances or local law, submit a written request through our support email. We review requests and respond with our position in writing.
These are the questions we see most often about how these terms apply to your account. If your question is not here, contact us through live chat or the support email in your account's Help section.
Yes. Any deposit or withdrawal processed through Nagad, Rocket or Upay falls under these terms once the funds reach your 88h8 account balance. The wallet provider's own terms govern the transfer itself between your wallet and our platform.
We display a notice in your account area or at login whenever a material change is made. Continuing to use your account after that notice appears means you accept the updated terms. You can always find the current version on this page.
Access depends on your location and whether your region is eligible under local law. These terms do not override any local legal restriction. If you are in a region where access is not permitted, you should not attempt to use the platform.
Any remaining balance must be withdrawn through the wallet steps visible in your account before closure is confirmed. Our support team can walk you through the process if the balance cannot be withdrawn through your normal method.
Open your account history first and note the transaction reference. Then contact support via live chat or the support email in the Help section, including that reference. We will investigate and respond with our findings in writing.
Reach us through live chat while logged in, or send a written query to the support email listed in your account's Help section. Include the clause number or topic and your account reference so we can give you a specific, relevant response.